At Integrated Electronic Technologies, Inc., we are always searching for qualified and talented individuals to join our team. All employment opportunities at IET will be posted on this page. We are currently accepting resumés for the job openings listed below. Please give us a call at 251-338-6041 if you have any questions.
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Satellite TV Installation Technician
Job Description
for our Dish Network offices (Baton Rouge, LA, Covington, LA, Houma, LA, Kenner, LA,
and Gulfport, MS)
Essential Job Duties:
Maintain accurate inventory and equipment for installations, service calls or trouble tickets
Determine the best position of our equipment for strongest signal reception
Place mounts, satellite dishes and receivers while ensuring broadband connectivity
Review order with the customer and teach them the basics to use and enjoy their new service and equipment
Offer customers additional services and products while earning incentives
Ensure the completed order meets the customer’s needs
Additional responsibilities as per management direction
Skills:
Excellent written and verbal communication skills
Basic computer skills; basic electronics and/or audio/video knowledge is helpful
Strong customer service skills; friendly, approachable and motivated with a strong work ethic and high degree of integrity
Organizational and Time Management skills
Must have strong sales skills
Building & Construction/Mechanical/Field Customer Service/Electrical Systems and Electronics/Telecommunications/Satellite TV Products and Equipment background preferred
Qualifications:
High school diploma or GED required; college or technical/vocational school a plus
Must have clean, valid driver’s license (not an identification card, and license cannot be suspended)
Must be at least 21 years of age
Must be able to pass a background check, drug screen test and MVR check
Willingness to work flexible schedules including weekends, holidays, and evenings
Ability to stand for long periods of time on a ladder, lift over 70lbs at times, crawl into small spaces, work in all weather climates, and remain within the individual weight requirement of 250 lbs
Must be able to maintain professional appearance (no visible tattoos, long hair, dreadlocks, beards, or body piercings)
Must be able to follow dress code for technicians
Integrated Electronic Technologies is an EEOC Employer
Primarily focused on front line customer contact. Perform variety of duties pertaining to Cable Television, High speed Internet and Digital Phone Installation in customer’s homes, from tap to the television set. In addition to handling changes of service, additional outlet installation, disconnection of service, payment collection and any special requests customers may have in regard to installation. Basic troubleshooting from the tap to the customer premises equipment may be performed.
Job Duties:
Generate additional company revenue through effective sales techniques and by offering information about product options, sales campaigns, and promotions
Makes customer drop installations (exterior and interior) complete from tap to antenna terminals on customer’s equipment in both single and multiple unit dwellings, including pre-wired units
Performs new connects, reconnects, requested and non-pay disconnects; adds outlet; installs and/or removes converts; performs upgrades and downgrades of service
Analyzes picture quality and judges acceptability of picture delivered following installation of cable service
Manipulates connectors, fasteners , and wires
Uses customary CATV hand and power tools in performance
Completes appropriate paperwork functions as prescribed by system management
Reads signal levels through use of field strength meter; adds and subtracts levels in installation problems; installs connectors on different types of drop cable; maintains proper clearances; installs tap-off devices
Lifts and carries loads up to 75lbs (including line ladder); Works within limited confines, such as crawl spaces
Properly uses, stores and maintains a VOM or DMM to check for open or short on line as well as AC and DC voltages
Reads general drop system layouts from blueprints
Inform customers of FCC Rules and Company policies as they pertain to customers
Skills:
It Knowledge preferred
Excellent written and verbal communication skills
Strong customer service skills; friendly; approachable and motivated with strong worth ethic and high degree of integrity
Organizational and Time Management Skills
Building & Construction/Mechanical/Field Customer Service/Electrical Systems and Electronics/Telecommunications/Cable/Satellite TV Products and Equipment background preferred
Qualifications:
Cable or Satellite experience preferred
Must be knowledgeable with internet, phone, and cable
High School Diploma or GED required
Must be able to pass a background and drug screen
Valid driver’s license
Must be able to work a flexible schedule that includes evenings, weekends, and holidays
Must be able to follow proper dress code for technicians
Must maintain professional appearance(no visible tattoos, body piercings, and long hair or beard) Must be well-groomed
Ability to stand long periods of times on a ladder, lift over 50-75lbs at times, craw into tight places, and work in all weather climates